Terms & Conditions – ShoplyTrade

Terms & Conditions – ShoplyTrade

Website: https://shoplytrade.com

These Terms & Conditions govern your use of ShoplyTrade and your purchase of goods, specifically mobile phones and mobile phone contracts, from ShoplyTrade Limited. By placing an order, you agree to follow these terms.

1. Interpretation & Definitions

1.1 Business

ShoplyTrade sells goods, mainly mobile phones and mobile phone contracts, to UK and selected international customers.

1.2 Business Day

A Business Day is any day other than Saturday, Sunday, or a public holiday in England when banks in London operate.

1.3 Business Hours

Business hours run from 9:00 am to 5:00 pm on any Business Day.

1.4 Conditions

The Conditions include all terms set in this document and any amendments made over time.

1.5 Contract

A Contract forms when ShoplyTrade accepts the Customer’s order in writing.

1.6 Customer

The Customer is the business entity purchasing goods from ShoplyTrade.

1.7 Data Protection Legislation

Refers to the UK GDPR or applicable EU GDPR laws regarding personal data protection.

1.8 Force Majeure Event

A Force Majeure Event is any circumstance beyond reasonable control, such as natural disasters, strikes, or government actions.

1.9 Goods

Goods are the products detailed in the Customer’s Order.

1.10 Order

An Order is the Customer’s purchase order or written acceptance of ShoplyTrade’s quotation.

1.11 Personal Data

Personal Data includes all information defined under Data Protection Legislation.

1.12 Supplier

ShoplyTrade Limited is registered in England and Wales (Company No. 12988425) with its office at 27 Old Gloucester Street, London, WC1N 3AX.

1.13 Warranty Period

The standard Warranty Period is three (3) months from the date of delivery.

2. Basis of Contract

These Conditions apply exclusively to the Contract and exclude any other terms from the Customer.

  • The Customer makes an offer to purchase goods by placing an Order.

  • ShoplyTrade accepts the Order in writing to create a binding Contract.

  • Samples, drawings, or product descriptions are for guidance and do not form part of the Contract.

  • Quotations remain valid for 14 Business Days.

  • The Customer confirms they act in a business capacity, not as a consumer.

3. Goods

3.1 Product Specifications

ShoplyTrade may amend product specifications to comply with statutory or regulatory requirements.

3.2 Product Descriptions

Catalogues or brochures provide approximate descriptions for guidance only.

4. Delivery

4.1 Delivery Notes

Every delivery includes a delivery note showing Order details, special storage instructions, and outstanding balances if delivered in instalments.

4.2 Delivery Locations

The Customer must clearly specify the delivery location.

4.3 Completion of Delivery

The Customer completes delivery by unloading the goods at the specified location.

4.4 Delivery Times

Delivery dates are approximate. ShoplyTrade is not liable for delays caused by Force Majeure or inadequate Customer instructions.

4.5 Non-Acceptance

If the Customer fails to accept delivery within three Business Days, ShoplyTrade considers delivery complete. Storage charges may apply.

4.6 Instalment Deliveries

ShoplyTrade may deliver by instalments. Each instalment forms a separate Contract, and delays in one do not affect others.

5. Quality & Warranty

5.1 Warranty Coverage

ShoplyTrade warrants that delivered goods will:

  • Match their description

  • Be free from material defects

  • Be of satisfactory quality

  • Be fit for any purpose stated by ShoplyTrade

5.2 Notification of Defects

The Customer must notify ShoplyTrade in writing about defects within the Warranty Period.

5.3 Remedies

ShoplyTrade may repair, replace, or refund defective goods.

5.4 Exclusions

Warranty excludes defects caused by misuse, negligence, alterations, or regulatory changes.

5.5 Legal Exclusion

Sections 13–15 of the Sale of Goods Act 1979 do not apply to the fullest extent permitted by law.

6. Title & Risk

6.1 Risk

Risk transfers to the Customer upon delivery.

6.2 Title

Title remains with ShoplyTrade until full payment is received.

6.3 Customer Obligations

Until title passes, the Customer must:

  • Store goods separately

  • Keep goods insured

  • Maintain identifying marks

6.4 Recovery of Goods

If payment is overdue, ShoplyTrade may recover the goods.

7. Delivery Locations & Charges

  • Orders are accepted from the UK and selected international countries.

  • Delivery charges are communicated at the time of Order.

  • Costs exclude import duties or taxes.

  • ShoplyTrade uses third-party logistics and cannot guarantee delivery times.

8. Refunds & Returns

  • Defective goods can be repaired, replaced, or refunded if reported within 30 days of discovery.

  • Returns for convenience may incur a 15% restocking fee.

  • Customers must obtain return authorisation before sending goods.

  • Customers bear return costs unless agreed otherwise.

9. Price & Payment

  • Prices follow the Order or ShoplyTrade’s published list.

  • Prices exclude VAT, packaging, insurance, and transport unless stated.

  • ShoplyTrade may adjust prices due to cost increases, Customer-requested changes, or delays caused by the Customer.

  • Payments are due upon Order placement unless agreed otherwise.

  • Late payments incur interest at 8% above Bank of England rate (or 4% if rate <0%).

  • Chargebacks or payment disputes breach the Contract.

10. Limitation of Liability

  • Liability is limited to the Contract’s value.

  • Excluded losses: profits, sales, agreements, goodwill, data, indirect or consequential losses.

  • Liability is not limited for death, personal injury, fraud, defective products, or legal obligations.

11. Termination

ShoplyTrade may terminate the Contract immediately if the Customer:

  • Commits a material breach and fails to remedy within 28 days

  • Enters insolvency, liquidation, or similar procedures

  • Fails to pay amounts due

Termination does not affect accrued rights.

12. Force Majeure

Neither party is liable for delays or failures caused by Force Majeure. If delays exceed one month, the unaffected party may terminate with 30 days’ notice.

13. General

13.1 Assignment

ShoplyTrade may assign or subcontract rights. Customers need written consent to assign obligations.

13.2 Confidentiality

Both parties must keep confidential information secure and use it solely to perform the Contract.

13.3 Data Protection

Both parties comply with UK GDPR/EU GDPR laws. ShoplyTrade acts as Controller/Processor; Customers ensure lawful data transfer.

13.4 Entire Agreement

This Contract represents the full agreement. No other statements, warranties, or representations apply unless written.

13.5 Notices

Notices must be in writing, sent by hand, post, or email. Notices are deemed received according to Business Hours.

13.6 Third-Party Rights

No rights arise under the Contracts (Rights of Third Parties) Act 1999.

13.7 Governing Law & Jurisdiction

English law governs this Contract. Courts of England and Wales have exclusive jurisdiction.

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